Also, the user is on Windows 10. The availability of the software could depend on the version. Adobe might have dropped support for older OS versions, but Windows 10 is generally supported. Still, they should check Adobe's system requirements.
Also, the user is on Windows 10. The availability of the software could depend on the version. Adobe might have dropped support for older OS versions, but Windows 10 is generally supported. Still, they should check Adobe's system requirements.