Next, I need to outline the steps. First, they should check the official Acer website. Let me recall, Acer has different sections for support and drivers. The steps would involve navigating to the Acer support site, selecting their model, then looking for drivers or software, and filtering by year or OS. But since it's 2016, maybe the direct download link isn't available anymore. They might need to use an archive or contact Acer support.
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