Oh, and the user might be after free downloads. I need to clarify that free high-quality downloads are usually not legal, except for public domain songs. If the song is in the public domain, maybe they can find it on sites like Free Music Archive. Otherwise, suggest using a download converter from a legal streaming source, keeping in mind the regional restrictions. Also, maybe the user is using software that's not safe. I should caution about viruses from untrusted sites.